[erlang-questions] Install win64 r15B02 on Windows 2012 server issues

Mark Ward ward.mark@REDACTED
Thu Nov 8 19:36:02 CET 2012

Hi Patrik,

It looks like the installer does not install the vcredist x64 2010 version
and fails to detect it correctly.  After I downloaded the vcredist x64 2010
and installed it the erlan win64 installation worked.  I see the bin
directory!  Plus the app that uses erlang is working with the erlang win64

Let me know if there is further testing I can provide.  I have the log
files that I will continue to send to you.


On Thu, Nov 8, 2012 at 12:01 PM, Patrik Nyblom <pan@REDACTED> wrote:

>  Hi!
> Actually Win 2012 should already have the libraries installed, I wonder
> what's wrong...
> Could you try installing the vcredist manually (download from
> http://www.microsoft.com/en-us/download/details.aspx?id=14632) and see if
> anything gets better?
> The bin directory not being populated indicates that Install.exe in the
> top erlang installation dir could not be run. Could you also try to run
> that from a command line and see if it says something interesting (like "i
> cannot find the dll's, i'm a very sad windows exe" or something...). It
> gets run by the installer at the end to copy some files, it may be silent
> if it fails to start...
> When installing, you get a log window (that you can see if clicking the
> "Show details" button when files are expanded). If you run the x64
> installation, with documentation unchecked, klick show details, wait until
> the installation is done, then rightclick the log and select "Copy details
> to clipboard", you can then paste the log in a mail and send it to me (
> pan@REDACTED). If we're lucky, it might contain a hint about why
> Install.exe is not run or what happens to the x64 vcredist installer.
> Cheers,
> /Patrik
> On 11/08/2012 06:39 PM, Mark Ward wrote:
> Hello,
>  I have a freshly created Windows 2012 x64 server with GUI.  The first
> application to install was erlang.  It appears the win64 installer fails to
> install all of the files required for erlang OTP R15B02.  The win32
> installer works.
>  I am using the otp_win64_R15B02_with_MSVCR100_installer_fix.exe
> installer and the 32bit version.  Below is more details about what happened.
>  1. Ran otp_win64_R15B02_with_MSVCR100_installer_fix.exe as
> administrator.  It found the C runtime library was not installed but it
> didn't prompt or run the installer for the c runtime library.  The
> installer continued without error.  The path "c:\program files\erl5.9.2
> exists but the sub folder "bin" did not exist.  It appears the win64
> installer didn't install all files.
>  2. Uninstalled win64.  No errors given during uninstallation.
>  3. Ran otp_win32_R15B02_with_MSVCR100_installer_fix.exe as
> administrator.  It found the c runtime library was not installed.  It
> prompted and installed the runtime and the rest of the installer went
> without error.  The win32 version worked.
>  Thinking the c runtime library installation was the issue...
>  4. Uninstalled win32.  No errors given during uninstallation
>  5.  Ran otp_win64_R15B02_with_MSVCR100_installer_fix.exe as
> administrator.  The installer detected the C runtime library was already
> installed and had it unchecked in the installer.  The installer then ran
> and gave no errors.  The path "c:\program files\erl5.9.2 didn't contain the
> "bin" folder.  The win64 was incomplete.
>  Since then I have reinstalled the win32.
>  So far the issues with the installation of the win64 is repeatable.
>  Please let me know if there is anything I can do to further help identify
> if this is a real issue.
>  -Mark
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