[erlang-questions] Install win64 r15B02 on Windows 2012 server issues

Patrik Nyblom pan@REDACTED
Thu Nov 8 19:01:50 CET 2012


Actually Win 2012 should already have the libraries installed, I wonder 
what's wrong...

Could you try installing the vcredist manually (download from 
http://www.microsoft.com/en-us/download/details.aspx?id=14632) and see 
if anything gets better?

The bin directory not being populated indicates that Install.exe in the 
top erlang installation dir could not be run. Could you also try to run 
that from a command line and see if it says something interesting (like 
"i cannot find the dll's, i'm a very sad windows exe" or something...). 
It gets run by the installer at the end to copy some files, it may be 
silent if it fails to start...

When installing, you get a log window (that you can see if clicking the 
"Show details" button when files are expanded). If you run the x64 
installation, with documentation unchecked, klick show details, wait 
until the installation is done, then rightclick the log and select "Copy 
details to clipboard", you can then paste the log in a mail and send it 
to me (pan@REDACTED). If we're lucky, it might contain a hint about 
why Install.exe is not run or what happens to the x64 vcredist installer.


On 11/08/2012 06:39 PM, Mark Ward wrote:
> Hello,
> I have a freshly created Windows 2012 x64 server with GUI.  The first 
> application to install was erlang.  It appears the win64 installer 
> fails to install all of the files required for erlang OTP R15B02.  The 
> win32 installer works.
> I am using the otp_win64_R15B02_with_MSVCR100_installer_fix.exe 
> installer and the 32bit version.  Below is more details about what 
> happened.
> 1. Ran otp_win64_R15B02_with_MSVCR100_installer_fix.exe as 
> administrator.  It found the C runtime library was not installed but 
> it didn't prompt or run the installer for the c runtime library.  The 
> installer continued without error.  The path "c:\program 
> files\erl5.9.2 exists but the sub folder "bin" did not exist.  It 
> appears the win64 installer didn't install all files.
> 2. Uninstalled win64.  No errors given during uninstallation.
> 3. Ran otp_win32_R15B02_with_MSVCR100_installer_fix.exe as 
> administrator.  It found the c runtime library was not installed.  It 
> prompted and installed the runtime and the rest of the installer went 
> without error.  The win32 version worked.
> Thinking the c runtime library installation was the issue...
> 4. Uninstalled win32.  No errors given during uninstallation
> 5.  Ran otp_win64_R15B02_with_MSVCR100_installer_fix.exe as 
> administrator.  The installer detected the C runtime library was 
> already installed and had it unchecked in the installer.  The 
> installer then ran and gave no errors.  The path "c:\program 
> files\erl5.9.2 didn't contain the "bin" folder.  The win64 was incomplete.
> Since then I have reinstalled the win32.
> So far the issues with the installation of the win64 is repeatable. 
>  Please let me know if there is anything I can do to further help 
> identify if this is a real issue.
> -Mark
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