Sean Hinde Sean.Hinde@REDACTED
Wed Sep 5 23:21:20 CEST 2001

This mailing list is about the Erlang programming language from Ericsson.
This has nothing at all to do with Traffic Formula except sharing a name.

You might try as I think this has information more related to
your request.


> -----Original Message-----
> From: Ely Hobbick [mailto:ehobbick@REDACTED]
> Sent: 05 September 2001 21:20
> To: erlang-questions@REDACTED
> Subject: Erlang
> Did you ever send answer on this question.....
> I use an Erlang C calculation to assess Call Centre staff 
> required on any
> given day.  The team producing these figures currently use an Erlang
> calculator, which takes time to input figures and type the 
> answers into an
> Excel Spreadsheet.  Do you know where I can find an Excel 
> formula download
> for Erlang C ? Do I use the GAMMADIST formula in Excel ?  
> Also is Erlang C
> the most modern method used for estimating Call Centre 
> traffic or are we a
> little out of date ?  Thanks	
> Ely Quiroga Hobbick
>  <<...OLE_Obj...>> 
> 115 Wild Basin
> Austin, Texas  78746
> 512-682-6017
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