Wed Sep 5 23:21:20 CEST 2001
This mailing list is about the Erlang programming language from Ericsson.
This has nothing at all to do with Traffic Formula except sharing a name.
You might try www.erlang.com as I think this has information more related to
> -----Original Message-----
> From: Ely Hobbick [mailto:]
> Sent: 05 September 2001 21:20
> Subject: Erlang
> Did you ever send answer on this question.....
> I use an Erlang C calculation to assess Call Centre staff
> required on any
> given day. The team producing these figures currently use an Erlang
> calculator, which takes time to input figures and type the
> answers into an
> Excel Spreadsheet. Do you know where I can find an Excel
> formula download
> for Erlang C ? Do I use the GAMMADIST formula in Excel ?
> Also is Erlang C
> the most modern method used for estimating Call Centre
> traffic or are we a
> little out of date ? Thanks
> Ely Quiroga Hobbick
> 115 Wild Basin
> Austin, Texas 78746
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