Does anyone have any statistics on this question? That is, what percentage of mailing lists "do it wrong"? It's counterintuitive to me that a "reply" on this mailing list is only to the individual. "Reply" is "Reply to the list" on every other mailing list I'm currently on, and on almost every mailing list I can remember being on. But perhaps my lifetime mailing list membership doesn't approach statistical significance.<div>
<br></div><div>Although it may get me accused of "blindly following the herd," let me assert it anyway: arguments from "intuition" in commonly used software interfaces only work when you have statistically significant user support for them, not some purely formal, rule-based argument for your *personal* intuition. What's "intuitive" to one person may be counterintuitive to many. As pointed out long ago, "intuitive equals familiar":</div>
<div><br></div><div> <a href="http://www.asktog.com/papers/raskinintuit.html">http://www.asktog.com/papers/raskinintuit.html</a></div><div><br></div><div>And, as pointed out even longer ago, "a foolish consistency is the hobgoblin of small minds." (Emerson.)</div>
<div><br></div><div><a href="http://www.asktog.com/papers/raskinintuit.html"></a>Perhaps to some people, a mailing list is like a noticeboard in a mostly-empty hallway. My mental model of a mailing list corresponds more closely to a conversation in a classroom. When you reply to an open question or comment in such a context, you cannot help but be heard by more than one person; most likely you'll be heard by everyone in the room. You actually have to make a special effort (i.e., lean over and whisper in an ear, or pass a note) to be sure that your reply is private. I think this corresponds pretty closely to the intuition of the average mailing list user. But erlangeurs may be different, I don't know.</div>
<div><br></div><div>-michael turner</div><div><br></div><div><br></div><div><div class="gmail_quote">On Wed, May 18, 2011 at 8:45 AM, Richard O'Keefe <span dir="ltr"><<a href="mailto:ok@cs.otago.ac.nz">ok@cs.otago.ac.nz</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="im"><br>
On 18/05/2011, at 3:07 AM, Alexander Krasnukhin wrote:<br>
<br>
> Yes, yes. I've got this. People from telecom will always rely on standards instead of people expectations. Good. Right. Understandable.<br>
<br>
</div>That sounds a bit sarcastic.<br>
The thing is that the Erlang mailing list behaves *EXACTLY* the way I expect<br>
a mailing list to work.<br>
I expect "Reply All" to reply to everyone on the list.<br>
I expect "Reply" to go just to the author.<br>
I expect it to work the way mailing lists always used to work.<br>
<br>
The standard in this case is not arbitrary, but part of a coherent<br>
design to ensure a straightforward user experience.<br>
<div><div></div><div class="h5"><br>
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